What we collect
Contact details, booking details, payment status, device data, and messages you send us.
Legal · SocialSpot Exp
Privacy Policy
This page explains how SocialSpot Exp collects, uses, stores, and protects information when people browse our site, contact our team, or book experiences through our platform.
Effective date · July 31, 2026
Why we use it
To operate bookings, respond to inquiries, personalize event discovery, and keep the service secure.
Your controls
You can request access, correction, deletion, or marketing opt-out by contacting our team.
1. Information we collect
We may collect your name, email address, phone number, city, event preferences, inquiry details, booking information, and any message or attachment you choose to share with us.
2. How we use information
We use information to respond to requests, manage bookings, confirm event access, process support questions, improve the website, prevent misuse, and communicate service updates.
3. Payments and partners
When payments, ticketing, analytics, email, or hosting tools are used, trusted service providers may process limited information for those services under their own security controls.
4. Cookies and analytics
We may use cookies or similar technologies to understand site performance, remember preferences, measure campaign activity, and improve event discovery experiences.
5. Marketing choices
If you opt in to updates, we may send event announcements or partnership news. You can unsubscribe or ask us to stop marketing messages at any time.
6. Data retention
We keep information only as long as needed for bookings, support, legal, security, accounting, or legitimate business records, then delete or anonymize it where practical.
7. Your rights
You may request access, correction, deletion, restriction, or a copy of personal information, subject to identity verification and applicable legal limits.
8. Contact
For privacy questions, requests, or concerns, contact hello@socialspotexp.com with the subject line “Privacy Request”.